COVERAGE ROUNDUP
Cover stories | News Reports | Opinion Pieces | Broadcast
Institute/Analyst Reports | Blogs | Discussion Boards | Books | Kerry & Edwards | Bush | The Facts

COVER STORIES & MAJOR ARTICLES

• BusinessWeek -  four covers
  Aug. 22: China & India: What You Need to Know Now
  - several useful stories, backgrounders, tables, charts, slideshows
  March 1, 2004: Software: Will Outsourcing Hurt America's Economy? By Stephen Baker and Manjeet Kripalani | other stories
  Dec. 9, 2003: The Rise of India And What It Means for America By Manjeet Kripalani and Pete Engardio; photos by Namas Bhojani
  This techno take-off is wonderful for India -- but terrifying for many Americans.
  Where India is Making an Impact
  Feb. 3, 2003: Is Your Job Next? | The Good Life in a Bombay Call Center
• Wired, Feb. 2004 cover
  Kiss Your Cubicle Goodbye: How India Became the Capital of the Computing Revolution By Daniel Pink
  This is a story about the global economy. It's about two countries and one profession - and how weirdly upside down the future has begun to look from opposite sides of the globe.
  The Indian Machine By Chris Anderson, editor in chief
  It's not a matter of blue collar versus white collar; the collar to wear is Nehru. Worried about India's practically infinite pool of smart, educated, English-speaking people eager to work for the equivalent of your latte budget? Get used to it.
  The Outsourcer:By Josh McHugh
  This man just convinced the CEO to send your job to India
  Graphic on salaries
• Fast Company, April 2004: Into Thin Air
  Maybe offshoring is good for the economy in the long run. Maybe it will boost productivity and save companies. But it's causing real pain to real people. And they never thought it would happen to them.
• The Economist, Feb. 19, 2004 cover
  The New Jobs Migration
  Foreign competition now affects services as well as manufacturing. Good.
• Time, March 1, 2004 cover: Is Your Job Going Abroad? | Meanwhile, In India - by Jyoti Thottam
  As the debate about exporting work from America dominates the presidential campaign, voters need to separate myth from reality.
• Foreign Affairs: The Outsourcing Bogeyman - by Daniel W. Drezner
  According to the election-year bluster of politicians and pundits, the outsourcing of American jobs to other countries has become a problem of epic proportion. Fortunately, this alarmism is misguided. Outsourcing actually brings far more benefits than costs, both now and in the long run.
• Knowledge@Wharton, Feb. 25, 2004: It's Time to Talk Sense About Outsourcing
  Sept. 2005: India's Rise as an R&D Hub
• The Oregonian, March 2004: Three-part series: Racing the World
  by Pulitzer-prize winner Richard Read.
  A high-tech pioneer tries to outrun the global forces driving Oregon jobs abroad
• CIO Magazine: Inside Outsourcing In India, June 1, 2003 cover
  Outsourcing to India can provide a huge payback—if you're willing to work at it.
  Article | Executive summary | Comments
  Computerworld: Outsourcing special report
• CNNfn/Money: Outsourcing - What to Do?
• Forbes Face of the Year 2003: Kiran Karnik, president of NASSCOM
• Fast Company: Offshore Storm: The Global Razor's Edge
  IBM may send 4,730 white-collar jobs to India and China. Another 14 million could follow.
• Economist: The Great Hollowing-out Myth
• YaleGlobal: Outsourcing Debate part I, Outsourcing Debate part II, Outsourcing Debate part III

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NEWS REPORTS - Google News latest  | Yahoo latest

• NYT: Wipro fights back

• Powell prods India on outsourcing on South Asia trip:
  USA Today | WashPost roundup

• Senate passes bill aimed at curbing outsourcing:
  FT | Fox News | BBC | Bloomberg
  Congress introduces bill:
  Financial Express
  

• Lesson In India: Not Every Job Translates Overseas: WSJ A1 (subscription required)
  

• 200 trade groups form Coalition for Economic Growth and American Jobs: CNN
  

• 15 anti-outsourcing groups form Jobs & Trade Network: HT | press release (Feb. 20, 2004)

• Outsourcing deals increase, but are smaller in size: TechWeb

• India going strong: Computerworld

• India faces increasing competition: Computerworld

• Indians fear backlash: NYT | Bloomberg

• Secrecy the Word in Outsourcing: SJMN

• Anti-outsourcing firms band together: Computerworld

• U.S. companies moving call centers to prisons, not overseas: Wired | InfoWeek

• Journalists outsourced by Reuters: NYT | AP | HT

• Risks of ID theft from outsourcing: SecurityPipeline

• BankTech: White paper looks at three years of outsourcing

• CIO: Dangers of Outsourcing and What to Do About Them

• NYT: Indian Workers learning U.S. Social Codes

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OPINION PIECES

• Tom Friedman, NYT columnist: Six pieces from Bangalore.
  Software of Democracy: As long as these two liabilities of inept governance and endemic poverty are not addressed, India can't really take off and become a big-time technology competitor of the United States.
  Origin of Species: These are the two basic responses to globalization: Infosys and Al Qaeda.
  Globalization 3.0 From Small to Tiny: I confess: I missed this revolution.... But having now spent 10 days in Bangalore, India's Silicon Valley, I realize that while I was sleeping, the world entered the third great era of globalization. 
  30 Little Turtles: It is inevitable in a networked world that our economy is going to shed certain low-wage, low-prestige jobs.
  What Goes Around...:  Indian companies aren’t just taking American jobs, they’re also making them.
  Meet the Zippies: The potential speed and scale of this outsourcing phenomenon make its potential impact enormous and unpredictable.  

• Gautam Adhikari, LAT (Feb. 6, 2004) If You Get the Ax, Don't Blame India

• Manjeet Kripalani, BW (March 29, 2004): Ban Outsourcing? Bad Idea
  Such legislation in the U.S. could derail India's moves to open its economy
   

• Vivek Wadhwa, BW (March 12, 2004):
  My Son, It's Time to Talk of Outsourcing
  ...and how, without those Russian programmers I hired, neither my U.S. startup nor the jobs it created would ever have existed

• WSJ: India's Turn (March 10, 2004)
  India's government too is facing an election this year, and whichever party wins would do well to recognize that the stakes here are very large. Continued protectionism might damage what could be a win-win trade relationship.

• Daniel Sneider, San Jose Mercury News columnist:
  "Hello, This is India, How Can I Help You?" (Aug. 10, 2003
  Policy of Protectionism Will Hurt Us In the Long Run (Aug. 31, 2003)

• Ajeet Khurana, About.com Busines Majors: Outsourcing: Why Do Americans Hate It?
  
• Daniel Henninger, WSJ: Lou Dobbs Takes on the World
  ...I have to believe that Lou Dobbs is ranting nightly about "cheap overseas labor" as a pure ratings play. It's about the money. And it makes perfect sense: Companies outsource to protect their market share, and Lou attacks outsourcing to protect his market share.

• Moin Kadri, Seattle Post-Intelligencer: Globalization Digs Deeper into Work Force
  An irresistible and unending quest for better technology will push the tentacles of globalization deeper in the global work force, affecting lives of employees throughout the world.

• The Nation: Toward a Progressive View on Outsourcing (three pieces)
  

• Douglas A. Irwin, WSJ: Outsourcing is Good for America
  ...low-wage India is not going to take all of our service sector product

• Jagdish Bhagwati, author, "In Defense of Globalization" and Columbia Univ professor: Why Your Job is Not Going to Bangalore (NYT op-ed)

• Tom Peters, management guru: Offshoring Manifesto: 16 Hard Truths
  1."Off-shoring" will continue; the tide cannot be reversed.
  8. Free trade works. Period. The process is not pretty at times.
  9. Big Companies are off-shoring/automating almost exclusively in pursuit of efficiency and shareholder value enhancement. (This is not new or news.)

• Declan McCullagh: The Truth About Outsourcing
  Economic reality frequently makes for poor politics... Better to cloak what you say in fuddy-duddy academic argot than to be clear and controversial.

• Alan Oxley, former U.S. ambassaor to GATT: Outsource and the Source of Growth
  Many people ask "But why not keep the jobs in the US?" Wrong question. The right question is "What creates jobs in America?"

• Arnold King, contributing editor, TechCentralStation: Please, Outsource My Daughter
  For every job that we outsource to India, India outsources a job to us. That giant sucking sound you here is jobs being created in the U.S. to meet the needs of Indian consumers.

• Jim Michaels, Forbes: No Pain, No Gain

• David Kirkpatrick, Fortune:
  Rage Against Off-Shoring is Very Real
  Rage Against Off-Shoring is Off Target

• Robert Solow, Nobel Laureate in Economics:
  "The notion that God intended Americans to be permanently wealthier than the rest of the world, that gets less and less likely as time goes on." (Quoted in NYT)  

• Christopher Caldwell, National Review: Politics of Outsourcing

• Dean Davidson, Meta Group: Top 10 Risks of Outsoursing

• Ron Hira, San Jose Mercury News: Now Workers, Not Companies, Are Hurting

• Patt Morrison, LAT: A Labor Problem Made in the USA

• Chris Anderson, editor in chief, Wired: The Indian Machine Worried about India's practically infinite pool of smart, educated, English-speaking people eager to work for the equivalent of your latte budget? Get used to it.

• Richard Louv, San Diego Tribune: Bangalore or Bust? The Outsourcing of Journalists

• Naeem Mohaiemen, Alternet: The Outsourcing Revolution

• Andy Mukherjee, Bloomberg: India's software advantage isn't just in wages

• WSJ.com: Outsourcing Roundtable (requires subscription)
  The truth is, nobody knows how widespread the outsourcing phenomenon is or will become. The Bureau of Labor Statistics doesn't yet track jobs transferred abroad and companies generally keep reliable data under wraps.

• Mukul Pandya, editor Knowledge@Wharton on Nightly Business Report: What Good Can Come of US Jobs Moving Overseas?
  In our interdependent world, the U.S. has nothing to fear and everything to gain from stronger economic growth in China, India and the rest of the developing world.  

• Douglas A. Irwin, Dartmouth College:  Outsourcing is Good America
  ...low-wage India is not going to take all of our service sector product

• Geeta Seshu, India Resource Center: Midnight Coolies in the Sunshine Sector

• Nicholas Kristof, NYT columnist: Land of the Second-rate Education

• Sreenath Sreenivasan, Poynter.org: Covering Outsourcing

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BROADCAST REPORTS

• 60 Minutes: Out of India - a look at call centers

• NPR: Wired's Daniel Pink; A Trend Without End? | NR's Christopher Caldwell: Politics of Outsourcing | Sandip Roy: India changes | Ex-Congressman J.C. Watts

• PBS: Nightly Business Report's "India: Where the Jobs Are" series

• PBS Lehrer Newshour: Jobs on the Move

• Forbes.com: Jim Michaels, Outsourcing's pain is economy's gain

• CNNfn: Wired's Daniel Pink interview (7 mins)

• ABC News Nightline: Major story on outsourcing, Feb. 12, 2004 (transcript not available online).

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INSTITUTE/ANALYST REPORTS

• McKinsey:  Global Institute: Offshoring: Is It a Win-Win Game?  the most widely cited study, includes video of study author, Diana Farrel
  McKinsey Quarterly: Who Wins in Offshoring?
• APARC, Stanford: Went for Cost, Stayed for Quality? Moving the Back Office to India (pdf)
  
• Institute for International Economics: Globalization of IT Services and White Collar Jobs: The Next Wave
  of Productivity Growth (pdf)
  
• Morgan Stanley: Coping with the Global Labor Arbitrage by Stephen Roach, chief economist
  
• Gartner: Predictions for 2004
  
• Yankee Group: Human resource outsourcing market will hit $50 billion in 2004
  
• Yankee Group: Europe to compete with India
  
• Tekrati: Analyst report summaries

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BLOGS

• Blame India Watch

• Glenn Reynolds: The Knead for New Jobs | More on Outsourcing

• DanielDrezner.com: collection of outsourcing posts
  I kind of think outsourcing is a red herring. I think outsourcing is spurring productivity growth by forcing economic modernization and creating jobs. Really.

• Blogsource.org
  Daily news links, opinion and commentary on offshore outsourcing.

• Notworking4aliving

• Viewpoint from India

• Econblog on outsourcing

• Oxblog: Kerry & Benedict Arnold CEOs

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DISCUSSION BOARDS

• Slashdot: Jobs to India |  Indian techies answer questions

• National Writers Union: BizTech Outsourcing Campaign | discussion list | explanation of campaign

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BOOKS

• "Offshore Ready" by Stuart Morstead & Greg Blount
  review by Madan Mohan Rao

• "Global IT Outsourcing" by Mary Lacity and Leslie Willcocks
  review by Madan Mohan Rao

• "Inside Outsourcing" by Charles Gay
  review by Madan Mohan Rao

• "In Defense of Globalization" by Prof. Jagdish Bhagwati
  Publicist: barbara.fillon at oup.com

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KERRY & EDWARDS

John Kerry

• Kerry official site on outsourcing

• WP: Kerry's donors include companies he calls "Benedict Arnolds" (read Oxblog post)

• ET: Kerry calls companies that outsource traitors

John Edwards

• Edwards official site on outsourcing

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GEORGE W. BUSH

• Bush official site on economy issues

• WhiteHouse.gov search on outsourcing

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THE FACTS

• One-half to two-thirds of all Fortune 500 companies are already outsourcing to India - CIO

• 3 million U.S. white collar jobs will go overseas by 2015, according to some predictions

• Technology accounts for 3% of India's GDP, 800 percent growth since 1992

• By 2008, forecasts McKinsey, IT services and back-office work in India will swell fivefold, to a $57 billion annual export industry employing 4 million people and accounting for 7% of India's gross domestic product (quoted in BusinessWeek)

• About 10 percent of the dues-paying members of the ITPAA, the main anti-outsourcing group in the U.S. are Indian-Americans.

• Manufacturing -- China's strength -- accounts for just 14% of U.S. output and 11% of jobs. India's forte is services -- which make up 60% of the
  U.S. economy and employ two-thirds of its workers. - BusinessWeek

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Send URLs & updates to saja@columbia.edu

COVERS & CARTOONS

Wired, Feb. 2004
Read story | Cover detail

BW, Dec. 9, 2003
Read story | Cover detail

Time, March 1, 2004
Read story | Cover detail

T-shirt sold by Information Technology Professionals Assn of America

Economist, Feb. 21, 2004
Read story | Cover detail

BW, March 1. 2004
Read story | Cover detail

BW, Feb. 3, 2003
Read story | Cover detail

CIO, June 1, 2003
Inside Outsourcing in India
Article | Summary | Comments

Mike Luckovich cartoon, AJC See cartoon  

Mike Luckovich cartoon, AJC See cartoon

Doonesbury cartoon, Sept. 2003 See cartoon

Tim Menees cartoon, Feb. 27. 2004 See cartoon

Jeff Koterba cartoon, March 5, 2004 See cartoon

Jeff Danziger cartoon, Feb. 29, 2004 See cartoon

Rediff slideshow

Lou Dobbs / CNN 2003-04
Read story

 
Nightly Business Report Special series, March 2004

PBS Lehrer Newshour, Dec. 16, 2003 Read story

Badmash Comics suggests outsourcing the US presidency to Indian superstar Amitabh Bachchan

Late Night With Conan O'Brien does a skit on outsourcing by sending one of its comedy writers to an Indian call center.

Send URLs & updates to saja@columbia.edu